Student Services Financial Aid FAQ (2024)


How do I apply for FAFSA?

Go tofafsa.govand click on the aid year you will be attending TTUHSC El Paso.

What is the school code for the Health Sciences Center

The school code is042808for all of the Health Sciences Center locations.

Go tofsaid.ed.govand follow the prompts.

How do I accept my financial aid award?
  • Log in to theWebRaider Portal.
  • Select the “MyTech - El Paso”tab
  • Click “Financial Aid Information"
  • Click “Award Information”
  • Select the correct aid year
  • Click “Accept Award Offer”
  • Select the desired awards and amounts
When is financial aid disbursed?

Disbursem*nts are scheduled to begin approximately 10 days prior to the first class day of each term. However, students must have completed all requirements which can include entrance counseling and promissory notes, and accepting financial aid award(s).

Why have my student loans not disbursed to pay my bill?

In order for student loans to disburse you must be registered at least 1/2 time (6 hours for undergraduates, and 5 hours for graduates). You must also have completed an Entrance Counseling and a Master Promissory Note If you have met these requirements and still need assistance please contact our office at 915-215-5602.

When will I get my financial aid refund?

Student Business Services processes refunds within 24 to 48 hours of financial aid disbursem*nts. Once your refund is initiated, you should receive your check or direct deposit within 2-3 business days. If it has been longer than 2-3 business days please contact Student Business Services at 915-215-5680.

What is a 1098-T and where can I get one?

The 1098-T is a Tuition Payments Statement that institutions issue for the purpose of determining a student’s eligibility for the Hope and Lifetime Learning education tax credits. Clickhereto access your 1098-T.

Can I apply for an alternative or private loan?

A number of market rate loan programs are available to health profession students through the private sector. This information is neither an endorsem*nt of any program nor a complete listing of available programs. Verify the accuracy of the information with private loan program officials.

What is the tuition refund policy of TTUHSC El Paso?

Students that withdraw from TTUHSC El Paso may be eligible for a partial refund of tuition and fees paid for that semester. The refund policy can be viewed in its entirety by viewing the Student Financial Information onStudent Business Service's website.

How much am I eligible to borrow?

The amount you are eligible to borrow depends on a number of factors. First your "financial need" must be determined by your school. This is the result of the cost of attendance less your expected family contribution (calculated from your FAFSA) less any other financial aid you have been awarded. In addition, each loan program has limits to the amount you can borrow for an academic year. The first step in determining eligibility is to apply for financial aid, complete the FAFSA. From this information, the school will work with you to generate an award package specifically for you.

How can I make a change to my loan amounts?

Go ontoWebRaider, click on Financial Aid, then click on Award Information for the aid year you want to make changes to. Under the “Accept Award Offer” tab, scroll to the bottom of the page and enter the changes you would like to make in the “comment” box.

Howcan I cancel my loan?

Go ontoWebRaider, click on Financial Aid, click on Award Information for the aid year you want to make changes to. Under the “Accept Award Offer” tab, scroll to the bottom of the page and enter the changes you would like to make in the “comment” box.

How do I set up direct deposit?
  • Log in to theWebRaider Portal.
  • Select the “MyTech - El Paso”tab
  • Locate “Manage my Finances”
  • Click “Student Business Services”
  • Click on“Direct Deposit”
How do I know if I have missing requirements?
  • Log in to theWeb Raider Portal.
  • Select the “MyTech - El Paso”tab
  • Click “Financial Aid Information"
  • Click "Documentation Requested and Submitted"
  • Click "Student Requirements"
  • Select the correct aid year.
  • Complete any Unsatisfied Requirements in "Required" status.
What if I do not have enough money to pay tuition?

A student can process an emergency loan. For more information

Can I return money?

You can return funds no later than 14 days after disbursem*nt. Go ontoWebRaider, click on Financial Aid, then click on Award Information for the aid year you want to return money for. Under the “Accept Award Offer” tab, scroll to the bottom of the page and enter the request and the amount you would like to return. Once you see balance on Web Raider, pay balance with a credit card or e-check. Your funds will be returned to the lender.

What are interest rates for loans?

Interest Rates for Direct Loans First Disbursed on or After 7/1/15 and before 7/1/16:

Loan Type

Borrower Type

Loans first disbursed on or after 7/1/15 and before 7/1/16

Direct Subsidized Loans



Direct Unsubsidized Loans



Direct Unsubsidized Loans

Graduate or Professional


Direct PLUS Loans

Parents and Graduate or Professional Students


What is Coronavirus [COVID-19]?

If you are a faculty or staff member or student of TTU, TTUHSC, TTUHSC El Paso or ASU and think you may have COVID-19 (coronavirus), Email us or call 915-215-SICK(7425) to speak with a nurse.

Student Services Financial Aid FAQ (2024)


Do I have to answer all FAFSA questions? ›

If you're filling out the FAFSA form online, the form will show questions we need you to answer. You won't be able to continue through the form without answering necessary questions. If you're completing the FAFSA form on paper, the instructions will guide you towards which questions are required.

What is a good sai score for FAFSA? ›

An SAI from -1500 to 0 qualifies for the full Pell Grant. An SAI above 0 may still get a Pell Grant, but it will depend on the cost of attendance of your college. You can see how the formula for Pell Grants works here. As your SAI gets higher, the less financial need your family is demonstrating.

How can I see my FAFSA answers? ›

If you provided an email address on your FAFSA form, you'll receive an email with a link to an online copy of your SAR from After you submit your FAFSA form, you'll get a SAR, an electronic or paper document that summarizes the information you reported on your FAFSA form.

Is it good to answer questions about your parents on FAFSA? ›

It doesn't matter if you don't live with your parent or parents; you still must report information about them if you're considered a dependent student for FAFSA purposes.

What are the 3 most common FAFSA mistakes? ›

How to avoid 8 common mistakes that hurt your chances of getting federal financial aid for college
  • Not submitting an application at all. ...
  • Waiting until the very last minute to apply. ...
  • Not doing the prep work. ...
  • Not creating an FSA ID. ...
  • Not going back to correct mistakes or make updates. ...
  • Not using the IRS Data Retrieval Tool.

What happens if you answer a question wrong on FAFSA? ›

A mistake on your FAFSA can delay the processing of your application for financial aid. If your FAFSA is verified and contains errors, it can cost you.

What is the lowest Sai score? ›

The SAI can be as low as -1500 and has no ceiling.

What is the lowest sai for FAFSA? ›

The SAI can range from negative $1,500 (-$1,500) to $999,999. A lower SAI (including negative SAI) indicates a higher financial need.

What does an sai of 40,000 mean? ›

Cost of Attendance – Student Aid Index = Need. Example: a school with a $70,000 cost of attendance (COA) minus a $40,000 student aid index (SAI) equals $30,000 of need-based eligibility. The good news is, you do not have to wait until you submit the FAFSA to understand your SAI.

Can FAFSA see my checking account? ›

Students selected for verification of their FAFSA form may wonder, “Does FAFSA check your bank accounts?” FAFSA does not directly view the student's or parent's bank accounts.

Can I change my FAFSA answers? ›

Log in to and select your FAFSA submission from the “My Activity” section of your account Dashboard. You'll then see your submission details, including your form's status. Select “Start Your Correction” from under the “Student Actions Needed” section.

Why does my FAFSA say I have no loans or grants? ›

If you did not complete the FAFSA for the academic year when you are seeking aid, you won't receive any. If you did complete the FAFSA, but didn't receive financial aid, confirm that you completed the form for the correct year. Contact your school's financial aid office if the wrong form was completed.

What if my parents lie on FAFSA? ›

If someone purposefully lies on the FAFSA®, they're committing student fraud . Intentionally lying on the FAFSA® is a serious crime that the U.S. government can punish with fines of up to $20,000, a prison sentence, or both, according to Federal Student Aid .

Should I skip parents assets questions on FAFSA? ›

Skip Questions About Parents' Assets (2023–24)

If you decide to skip these questions, doing so won't affect your eligibility for federal student aid. Select “Yes” to skip questions about your parents' assets. Select “No” to answer questions about your parents' assets.

Does FAFSA always look at parents income? ›

If you are a dependent student, include your and your parents' or guardians' untaxed and taxed income on the FAFSA, along with other information such as their assets and benefits. Independent students shouldn't include anyone else's financial information on the FAFSA, unless they're married.

Can you skip questions on FAFSA? ›

Based on your answers to certain questions on the Free Application for Federal Student Aid (FAFSA®) form, you may be given the option to skip additional questions. If you're given the option to skip questions, keep in mind that doing so won't affect your eligibility for federal student aid.

Is it okay to skip asset questions on FAFSA? ›

If you decide to skip these questions, doing so won't affect your eligibility for federal student aid. Select “Yes” to skip questions about your assets. Select “No” to answer questions about your assets. Was this page helpful?

Do you have to accept all financial aid? ›

No, you don't have to accept all of the financial aid offered to you. However, it is still very important to note that it is okay to accept all of it. If you believe the financial aid options are favorable to your circ*mstances, then it is totally fine to accept it.

What happens if I don't use all my FAFSA? ›

If there is money left over, the school will send the remainder to you, and you can use it to cover your other expenses, such as your textbooks or transportation. Financial aid disbursem*nt dates vary by school, but are generally between 10 days before the start of the semester and 30 days after classes begin.


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